Shipping
Shipping Policy for Ezytake Shopping
Last Updated: 14th November 2023
Thank you for shopping with Ezytake Super shop. This Shipping Policy outlines the terms and conditions related to the shipment of products, especially considering our collaboration with third-party sellers.
Order Processing Time:
- Order Processing Time: Orders are processed within 2 business days (excluding weekends and holidays) after full payment is received. Individual sellers may have different processing times, and this information will be provided on the product listing.
Shipping Rates:
- Shipping Charges: Shipping charges are calculated based on the weight of the order, the seller's location, and the destination. Customers can view shipping charges before completing their purchase at the checkout.
Shipping Methods:
- Standard Shipping: Our third-party sellers offer standard shipping options, and delivery times vary based on the destination starts from 2 days to 15 days.
- Express Shipping: Some sellers may provide express shipping options at an additional cost for faster delivery starts from hourly aggrement to multiple days .
Third-Party Sellers:
- Sellers' Shipping Policies: Each third-party seller on our marketplace has its own shipping policies. Customers are encouraged to review the shipping information provided by the seller on the product listing.
Tracking Information:
- Order Tracking: Once an order is shipped, customers will receive an email with tracking information. They can track their orders through our website or the carrier's website.
International Shipping:
- International Orders: Some sellers may offer international shipping to select countries. International shipping costs and delivery times vary. Import duties, taxes, and charges are not included in the item price or shipping cost and are the buyer's responsibility.
Undeliverable Packages:
- Incorrect Shipping Information: Customers must ensure their shipping address is correct. We are not responsible for lost or undeliverable packages due to incorrect addresses provided by the customer.
- Refused or Unclaimed Packages: If a package is refused or unclaimed, customers are responsible for shipping charges and any additional fees incurred.
Lost or Stolen Packages:
- Lost Packages: Customers experiencing issues with lost packages should contact our customer support, and we will assist in locating the package.
- Stolen Packages: We are not responsible for stolen packages. Customers should ensure someone is available to receive the package or consider shipping to a secure location.
Returns Due to Shipping Issues:
- Return of Undeliverable Packages: If a package is returned due to being undeliverable, we will contact the customer to arrange reshipment. Additional shipping charges may apply.
- Refused or Unclaimed Packages: Refused or unclaimed packages returned to us may be subject to a restocking fee.
Contact Information:
If you have any questions or concerns about our shipping policies or specific sellers' shipping policies, please contact us at support@ezytake.com or 80738 05059.
